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https messages

My members are getting notifications of posts showing https on all the links.  This means that when they click on the link they get a really nasty message which is utterly freaking everyone out (see 

Comments

  • LauraLaura Support, Staff
    Hey Lynne, 

    Im not hitting any sort of security warning when I navigate to http://learn-english-forum.org/, and https://learnenglish.vanillaforums.com/ does not give me a security error. 

    It looks like your domain switch was off, so I got that back on for you. I'm not sure if a screenshot was meant to be attached to your post, but I'd like to know more specifics about which notification is giving you issues so I can take a look. 

    Thanks, 
  • Lynne_HandLynne_Hand Member
    edited March 30
    This is the problem I get when going to  https://learnenglish.vanillaforums.com/ 


    https://flic.kr/p/Tm4kZS


  • LauraLaura Support, Staff
    Can you copy over a notification email for me? It should be linking to your custom domain anyway, not the vanillaforums address. If you want you can email it to support@vanillaforums.com. 
  • Here's one from yesterday.  It now seems to be using the website link, but still appending https.

    (I've blanked out any sensitive information, but you can see the main issue.)

    https://flic.kr/p/Tn2s9o
  • LauraLaura Support, Staff
    According to the developers if they are accessing the site via Https (as in, traveling there manually and clicking through the warning) they will get https links in their email and perpetuate the cycle. With autodomain switch on, they should be getting links to your custom domain consistently now, but they need to revert to going to the http site manually. 

    I created a new user and got a notification email, the links were as expected: 


    The other option is for you to purchase a cert and serve your site over https, but it comes with extra costs. Users tend to really appreciate it, so I'll link you to the documentation if you'd like to consider it: http://docs.vanillaforums.com/help/cloud/ssl/ ;

    Let me know if you have any questions!
  • Lynne_HandLynne_Hand Member
    edited April 4
    Thank you for your help.  I'll let everyone know.

    Sadly, we can't afford to go corporate.  As a not for profit we have very limited funds at our disposal.

    PS - the link you posted doesn't work with the final /.  
  • LauraLaura Support, Staff
    Lynne, 

    You dont need to have a corporate plan to have SSL, it's an additional $60 a month, I believe, but you'd want to talk to sales. You'd also have to purchase the cert independent of us, but it's something to consider. 

    Thanks, 
  • Sorry, but 600 + a year is still a chunk of money to us.  We aren't big players.
This discussion has been closed.