Welcome to the new Customer Portal! We are still in the process of moving all our customers so please bear with us if you are temporarily unable to log in. You can still email [email protected]!

Cancel account.

edited August 2013 in Archived

Hi guys when I try and change or cancel my plan I'm getting the attached error message, would love some help, thanks!


  • Howdy, sorry about that. We'll have it cancelled ASAP and report here once it's done.

  • Thanks!

  • Hi @admin,

    We have canceled your account,

    Thanks For trying out Vanilla.

    We'd appreciate some feedback on why you cancelled. Please take a moment to fill out this one question cancellation survey. It's completely anonymous and will help us improve our product: http://www.surveymonkey.com/s/XYLQXPB


This discussion has been closed.