(since you 3 have been heavily involved in my forum!)
It's been awhile...I decided to wait and see how the forum was running. I think it's been 2 months?
Anyway, I compiled a list of my remaining forum glitches that need to be fixed please (that I have been monitoring over this time, to make sure it really was a recurring issue). I am starting to lose money (not cool) and need all these things fixed as soon as possible, so I can finally install advertisements!
1- Members cannot post anonymously from the mobile site. Please enable this! The mobile site happens to be amazing and a LOT of my members access the forum from their mobiles only, so this is important.
2- Another anonymous glitch is that, when posting in a regular category sometimes, the comment before POSTING it suddenly reopens as a new box, asking if it wants to post anonymously. See photo here: /Users/brachabard-wigdor/Desktop/anonymous glitch.pdf
3- This one is weird. When writing a message sometimes, also BEFORE sending the message, the message box changes from it's standard box to a weird empty white one. Then, if you press send (when this happens) the whole message vanishes and your redirected to a page that says "Sorry, your action cannot be done". Then you hit back on the server, you are redirecting to your messages BUT your entire message got lost in space!! And is therefore deleted. See photo here: /Users/brachabard-wigdor/Desktop/Message Deleted.pdf
4-Email notifications. At first I thought some members were crazy, because they said they checked off their boxes and then went back and they were UNchecked without them doing so. I believed it when it happened to me!! See photo here: /Users/brachabard-wigdor/Desktop/BrachaBardWigdor - balaboostas email check off .pdf
All my boxes were checked off, then one day they were mysteriously unchecked. This HAS happened several times.
5-Email notifications still seem to be very inconsistent. I have members who checked off ALL boxes and don't get ANY notifications OR get ONLY when something is flagged!!! This needs to be fixed ASAP. 2 member examples are DINA ZELCER and SARA MUSCHEL. They body keep telling me they checked off all the boxes, but get no emails. I get all emails, but I need to know that my members can too if thats what they choose!
I also asked (as the admin) who is having trouble with this, please see the responses here (it is not just 1 or 2 members): http://balaboostas.vanillaforums.com/discussion/351/email-notifications-you-getting-them#Item_14
6-Anonymous in connection to emails. This should be easy to fix, I get emails when "Anonymous" STARTS a discussion, but don't get ANY email notifications from when "anonymous" comments. I was thinking MAYBE this was because "Anonymous" has no IP address?? Not sure! Anyway, please enable me and other members to get emails from comments that are made anonymously as well!
7- The "WALL on personal profiles" have not been working for awhile now! If I try to write something on someones wall OR comment on their photo, it vanishes and doesn't post! Please fix...
8- The "Notifications" on the profiles don't work either. I can ONLY see page one. When I hit NEXT to see the rest of the notifications, it stays on the same page and doesn't take me to the older pages. This is frustrating, because I like to be able to refer back to those notifications. (It worked a few months ago.)
9- When I was (understandably) frustrated with all the glitches awhile back, @mark
said perhaps the reason why I was having more glitches than your other clients was because I have too many plugins installed? I need my plugins!! The only one I am willing to give up is the "Popular Tags" one, as it is not necessary for my forum! However, I am pretty disappointed if this is the case - because I need EVERYTHING running smoothly (as per quoted in the contract)! If there are Plugins that I want installed, I should have them with no issue!
10- One more messaging issue. Several times I got an EMAIL notification that I received a MESSAGE from someone on the forum, but never got it on the forum?? I would go back and have NO message from that member and only knew about it because of the email. This is very strange and needs to be fixed.
*I want to say that I DO appreciate when things are fixed. Very much actually. I was frustrated in the past, so I decided to let time pass and see which ones are still constantly going wrong! And found the above ones to be a constant/recurring issue. At this point, my wish as a paying customer is that the remaining errors are corrected, fixed and addressed promptly, so I can start with advertising. The ONLY reason why I switched back to you guys form GoDaddy, was for THIS very feature. SO that when things are broke, they can get fixed! Please show me that my money has been well spent and that I made the right choice. If I don't start bringing in money from ads, I WILL have to go and find a cheaper hosting service. Therefore, please fix the above issues so we can proceed!!!*
Thank you very much for your time and work.
These are not issues, these are just points or questions:
A- How do I send out mass Emails to ALL members? Let's say I want to email everyone about a promotion, or event, or giveaway etc. etc. or even wish them Happy Holidays! How do I do that?
B- Is there a plugin to see ALL members? I mean for other members to see this as well, not just me - the admin? Or a way to search them. Members are requesting this and I think it would be rather helpful!