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vanilla support forum account

hi help, currently I'm the only one with a support forum account, so Geraldine (who manages the GATK forum) cannot post here. When trying to create an account she's prompted by the "create a new plan" page.

Is this intended? If so, how can we have multiple accounts to the support forum (I don't want people e-mailing you with the issues we encounter).

Thank you.


  • Tim GunterTim Gunter Administrator, Operations, Staff

    @Carneiro if you would be so kind as to email Geraldine's basic user info to support@vanillaforums.com, we'll be able to create a login for her and associate it with your account.

    We need the username she wants, and her email address.

  • thank you, will do!

This discussion has been closed.