Welcome to the new Customer Portal! We are still in the process of moving all our customers so please bear with us if you are temporarily unable to log in. You can still email support@vanillaforums.com!

Forum down even without custom domain

My forum has a custom domain (mechanicsburg.ws). I've changed the DNS, and I understand that I have to wait for that change to propagate; that's not the issue. The issue is that I thought I would still be able to access the forum at the default URL of mechanicsburg.vanillaforums.com as a temporary workaround, but I can't--that URL just hangs. Is there a service outage separate from the DNS, or did I do something wrong?

Comments

  • Nevermind, I now see what's going on: mechanicsburg.vanillaforums.com automatically redirects to mechanicsburg.ws. Once my DNS was flushed everything works again. Request can be closed!
This discussion has been closed.